SERVICE SUBSCRIPTION AGREEMENT This Agreement, entered into by and between CloudFronts Technologies Pvt Ltd, with its registered address at 503, T-Square, Saki Vihar Road, Andheri (E), Mumbai - 400072 (referred to as "CloudFronts Technologies") and the individual or non-individual legal entity agreeing to the terms herein (referred to as "Subscriber"), establishes certain rights and responsibilities. If the Subscriber executes this agreement on behalf of a non-individual legal entity such as a company, the Subscriber represents and warrants that they have the authority to bind such legal entity to the terms of this Agreement. By executing this Agreement, whether by signature, by online interaction, by paying fees for access to the services described herein, or by any other legally recognized method, the Subscriber represents and warrants that they have read and understood it, that they have the authority to bind their company or organization to its terms and conditions, and that they agree to its terms. Table of Contents 1. Definitions 2. General Provisions 3. CloudFronts Technologies' Obligations 4. Licensing, Restrictions of Use, Rights Reserved 5. Fees and Payment 6. Confidentiality 7. Term & Termination 8. Limitation of Liability 9. Miscellaneous 1. DEFINITIONS In this Agreement, the following terms shall have the meanings ascribed to them: 1.1 "Agreement" - this Service Subscription Agreement. 1.2 "Corrections" - any corrections, changes, or workarounds provided by CloudFronts Technologies to resolve defects, errors, or malfunctions in their Software Product or systems. 1.3 "Documentation" - CloudFronts Technologies' online user guides, documentation, help and training materials, including courses, quizzes, and videos. 1.4 "End User License" - a limited, non-exclusive, non-sublicensable, non-transferable license granted by CloudFronts Technologies to the Subscriber to use their Software Product, as defined in Section 4.2 herein. 1.5 "Force Majeure" - events beyond CloudFronts Technologies' control, such as an act of God or act of government, including but not limited to flood, fire, earthquake, civil unrest, act of terror, provider strike or other labor problem, internet service provider failure or delay, or denial of service attack. 1.6 "Hosted Service/Server" - the infrastructure, including any online library or store, used to access and provide the online delivery of CloudFronts Technologies' Software Product, or any part thereof. 1.7 "Malevolent Code" - code, files, scripts, agents, or programs intended to do harm, including viruses, worms, time bombs, and Trojan horses. 1.8 "Other Applications" - any on or offline software application created or provided by the Subscriber or any party other than CloudFronts Technologies that interoperates with their Software Product or Hosted Service. 1.9 "Quote" - the ordering documents specifying the pricing terms for CloudFronts Technologies' Software Product, Hosted Service, and other services as applicable, provided to the Subscriber, including any addenda and supplements thereto. 1.10 "Services" - the services provided by CloudFronts Technologies to the Subscriber pursuant to this Agreement, including the Hosted Service, Software Product, and End User Licenses. 1.11 "Software Product" - any computer programs, applications, or scripts created by CloudFronts Technologies and used or accessed by the Subscriber, directly or indirectly, including all functionality described in the Documentation, or any part thereof. 1.12 "Subscriber" - the individual or non-individual legal entity entering into this Agreement with CloudFronts Technologies and agreeing to its terms and conditions. 1.13 "Subscriber Data" - any data, information, or content provided or uploaded by the Subscriber or its users to the Hosted Service or Software Product. 1.14 "Subscription Term" - the period during which the Subscriber has subscribed to the Services, as specified in the Quote or as otherwise agreed upon. 1.15 "Support Services" - the technical support and assistance provided by CloudFronts Technologies to the Subscriber, as described in Section 3.3 herein. 1.16 "Third-Party Components" - any third-party software, libraries, modules, or components included in or used by CloudFronts Technologies' Software Product. 1.17 "Updates" - any new versions, updates, upgrades, enhancements, improvements, or modifications to CloudFronts Technologies' Software Product, whether provided for free or as part of a separate purchase or subscription. 1.18 "User" - any individual authorized by the Subscriber to use the Hosted Service or Software Product on the Subscriber's behalf, including employees, contractors, and agents. 2. GENERAL PROVISIONS 2.1 Entire Agreement: This Agreement, together with any applicable Quote, constitutes the entire agreement between CloudFronts Technologies and the Subscriber and supersedes any prior agreements, understandings, or representations, whether written or oral, relating to the subject matter hereof. 2.2 Amendment: No amendment or modification of this Agreement shall be binding unless in writing and signed by both parties. 2.3 Severability: If any provision of this Agreement is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. 2.4 Waiver: The failure of either party to enforce any provision of this Agreement shall not be deemed a waiver of that provision or any other provision. 2.5 Assignment: The Subscriber may not assign or transfer any rights or obligations under this Agreement without the prior written consent of CloudFronts Technologies, except in the case of a merger, acquisition, or sale of all or substantially all of the Subscriber's assets. 2.6 Notices: Any notices required or permitted under this Agreement shall be in writing and delivered to the address specified in the Quote or to such other address as may be designated by the parties in writing. 2.7 Independent Contractors: The relationship between CloudFronts Technologies and the Subscriber is that of independent contractors, and nothing in this Agreement shall be construed to create a partnership, joint venture, agency, or employment relationship. 2.8 Publicity: The Subscriber agrees that CloudFronts Technologies may use the Subscriber's name and logo in promotional and marketing materials to identify the Subscriber as a customer. 3. CLOUDFRONTS TECHNOLOGIES' OBLIGATIONS 3.1 Provision of Services: CloudFronts Technologies shall provide the Services to the Subscriber in accordance with the terms and conditions of this Agreement and the applicable Quote. 3.2 Service Levels: CloudFronts Technologies shall use commercially reasonable efforts to ensure that the Hosted Service is available and accessible to the Subscriber, excluding any scheduled downtime or Force Majeure events. 3.3 Support Services: CloudFronts Technologies shall provide technical support and assistance to the Subscriber during regular business hours in accordance with its standard support policies. The specific scope and terms of the Support Services shall be set forth in the applicable Quote. 3.4 Data Security: CloudFronts Technologies shall implement reasonable measures to protect Subscriber Data from unauthorized access, use, or disclosure in accordance with industry standards. However, the Subscriber acknowledges that no system can guarantee absolute security. 4. LICENSING, RESTRICTIONS OF USE, RIGHTS RESERVED 4.1 License Grant: Subject to the terms and conditions of this Agreement, CloudFronts Technologies grants the Subscriber a non-exclusive, non-transferable license to use the Software Product and Hosted Service during the Subscription Term for its internal business purposes. 4.2 Restrictions of Use: The Subscriber shall not (a) copy, modify, or create derivative works of the Software Product or Hosted Service; (b) reverse engineer, decompile, or disassemble the Software Product; (c) sell, rent, lease, distribute, sublicense, or transfer any rights in the Software Product or Hosted Service to any third party. 4.3 Third-Party Components: The Subscriber acknowledges that the Software Product may include Third-Party Components, which are subject to separate license terms and conditions. The Subscriber agrees to comply with such terms and conditions with respect to the Third-Party Components. 4.4 Intellectual Property Rights: The Subscriber acknowledges that CloudFronts Technologies retains all right, title, and interest in and to the Software Product, Hosted Service, and any related intellectual property rights. This Agreement does not grant the Subscriber any ownership rights in the Software Product or Hosted Service. 5. FEES AND PAYMENT TERMS 5.1 Fees: In consideration for the Services, the Subscriber shall pay CloudFronts Technologies the fees set forth in the applicable Quote. All fees are non-refundable, except as expressly provided herein. 5.2 Invoicing and Payment: CloudFronts Technologies shall invoice the Subscriber for the fees on the schedule set forth in the applicable Quote. The Subscriber shall pay all invoices within the specified payment terms. 5.3 Taxes: The Subscriber shall be responsible for all applicable taxes, duties, and customs fees arising from or related to this Agreement, excluding any taxes based on CloudFronts Technologies' net income. 6. CONFIDENTIALITY 6.1 Confidential Information: Each party may have access to certain confidential and proprietary information of the other party ("Confidential Information"). Confidential Information includes, but is not limited to, trade secrets, technical data, business plans, financial information, customer lists, and any information designated as confidential. 6.2 Obligations: The receiving party agrees to (a) maintain the confidentiality of the disclosing party's Confidential Information, (b) not disclose or provide access to the Confidential Information to any third party without the disclosing party's prior written consent, except as required by law, and (c) use the Confidential Information solely for the purposes of fulfilling its obligations under this Agreement. 6.3 Exceptions: The obligations of confidentiality shall not apply to any information that (a) is or becomes publicly available without breach of this Agreement, (b) was rightfully in the receiving party's possession prior to disclosure, (c) is rightfully obtained from a third party without confidentiality obligations, or (d) is independently developed by the receiving party without use of the disclosing party's Confidential Information. 6.4 Remedies: The receiving party acknowledges that a breach of its obligations under this Section 6 may cause irreparable harm to the disclosing party, for which monetary damages may not be an adequate remedy. Therefore, the disclosing party shall be entitled to seek injunctive or other equitable relief in the event of a breach or threatened breach, in addition to any other remedies available at law or in equity. 7. TERM AND TERMINATION 7.1 Term: This Agreement shall commence on the Effective Date and continue for the Subscription Term specified in the applicable Quote, unless terminated earlier as provided herein. 7.2 Termination for Convenience: Either party may terminate this Agreement for any reason or no reason upon 14 days' prior written notice to the other party. 7.3 Termination for Cause: Either party may terminate this Agreement for material breach by the other party if the breaching party fails to cure such breach within 14 days of receiving written notice specifying the breach. 7.4 Effects of Termination: Upon termination of this Agreement, (a) all licenses and rights granted to the Subscriber under this Agreement shall immediately terminate, (b) the Subscriber shall cease all use of the Software Product and Hosted Service, and (c) each party shall return or destroy all Confidential Information of the other party in its possession, as requested by the disclosing party. 7.5 Survival: Sections 2, 4.4, 6, 7.4, 7.5, and 8 shall survive any termination or expiration of this Agreement. 8. LIMITATION OF LIABILITY 8.1 Exclusion of Consequential Damages: In no event shall either party be liable to the other party for any indirect, special, incidental, consequential, or punitive damages arising out of or relating to this Agreement, even if advised of the possibility of such damages. 8.2 Limitation of Liability: CloudFronts Technologies' total liability arising out of or relating to this Agreement shall not exceed the total amount paid by the Subscriber to CloudFronts Technologies under this Agreement during the months preceding the event giving rise to the liability. 9. MISCELLANEOUS 9.1 Governing Law: This Agreement shall be governed by and construed in accordance with the laws of India, without regard to its conflicts of laws principles. 9.2 Dispute Resolution: Any disputes arising out of or in connection with this Agreement shall be resolved through good faith negotiations between the parties. If the parties are unable to resolve the dispute amicably, either party may pursue remedies available under the laws of India. 9.3 Entire Agreement: This Agreement, including any attached Quotes, constitutes the entire agreement between the parties with respect to the subject matter hereof and supersedes all prior and contemporaneous agreements, understandings, and representations, whether oral or written. 9.4 Amendment: This Agreement may not be amended or modified except in writing signed by authorized representatives of both parties. 9.5 Severability: If any provision of this Agreement is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. 9.6 Waiver: The failure of either party to enforce any provision of this Agreement shall not be deemed a waiver of its right to enforce such provision in the future. 9.7 Assignment: Neither party may assign or transfer its rights or obligations under this Agreement without the prior written consent of the other party, except that either party may assign this Agreement to its successor in connection with a merger, acquisition, or sale of all or substantially all of its assets. 9.8 Independent Contractors: The parties are independent contractors, and nothing in this Agreement shall create a partnership, joint venture, agency, or employment relationship between the parties. 9.9 Notices: All notices required or permitted under this Agreement shall be in writing and shall be deemed given when personally delivered, sent by recognized overnight courier, or sent by certified mail, postage prepaid, to the addresses specified in the Quote or to such other address as may be designated by written notice.