STACKBLITZ BOLT ENTERPRISE TERMS AND CONDITIONS
These StackBlitz Bolt Enterprise Terms and Conditions combine with the attached Order Form a binding
contract (the “Agreement”) between the customer listed in the Order Form (“Customer” or “you”) and
StackBlitz, Inc. (“Company”, “StackBlitz” or “we”). By executing the Order Form or any order document that
references this Agreement, you acknowledge and agree to these Terms and Conditions.
1. SERVICES AND SUPPORT
1.1 Subject to Customer’s compliance with the terms and conditions of this Agreement, Company will
provide the services specified in the Order Form (the “Services”) via a license during the Services Term
referenced in the Order Form.
1.2 In connection with the Services, Company will provide Customer with standard support services
during Company’s regular business hours in accordance with Company’s standard practices and any
Customer Support guidelines outlined in the Order Form. Customer support concerns can be
communicated via e-mail to support@StackBlitz.com.
1.3 If Company provides professional services or non-standard support, these services shall be set
forth in the Order Form with additional details as applicable to be attached as exhibits to this Agreement. If a
Service Level Agreement (“SLA”) is agreed to by the parties, it shall be attached as Exhibit A.
2. CUSTOMER RESTRICTIONS AND RESPONSIBILITIES
2.1 Customer shall not (and shall not permit any third party to) do any of the following: (i) reverse
engineer, decompile, disassemble, or otherwise attempt to discover the source code, object code, or
underlying structure, ideas, or algorithms of the Services (except to the extent applicable laws specifically
prohibit such restriction); (ii) modify, translate, or create derivative works based on the Services or any
software, documentation or data related to the Services; (iii) copy, rent, lease, distribute, pledge, assign, or
otherwise transfer or encumber rights to the Services; (iv) use the Services for the benefit of an
unauthorized third party; (v) remove or otherwise alter any proprietary notices or labels from the Services, or
any portion thereof; (vi) use the Services to build an application, product or service that is competitive with
any Company product or service; (vii) interfere or attempt to interfere with the proper working of the Services
or any activities conducted on the Services; or (viii) bypass any measures Company may use to prevent or
restrict access to the Services (or other accounts, computer systems or networks connected to the
Services).
2.2 Customer is responsible for all of Customer’s activity in connection with the Services, including
uploading any data onto the Services (such data shall be referred to as “Customer Content”). Customer
shall not upload, download, post, submit or otherwise distribute or facilitate distribution of any material on or
through the Services (not limited to Customer Content) that: (i) infringes any patent, trademark, trade secret,
copyright, right of publicity or other right of any other person or entity; (ii) is unlawful, threatening, abusive,
harassing, defamatory, libelous, deceptive, fraudulent, invasive of another’s privacy, tortious, obscene,
offensive, or profane; (iii) contains software viruses or any other computer codes, files, or programs that are
designed or intended to disrupt, damage, limit or interfere with the proper function of the Services; or (iv)
impersonates any person or entity, including any employee or representative of Company.
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3. CONFIDENTIALITY
Each party (the “Receiving Party”) understands that the other party (the “Disclosing Party”) has disclosed or
may disclose information relating to the Disclosing Party’s business (hereinafter referred to as “Proprietary
Information” of the Disclosing Party) in connection with the Services. The Receiving Party agrees: (i) to take
reasonable precautions to protect such Proprietary Information, and (ii) not to divulge to any third person
any such Proprietary Information. The Disclosing Party agrees that the foregoing shall not apply with
respect to any information that constitutes a trade secret for so long as it remains a trade secret under
applicable law, or after five (5) years following disclosure for all other Proprietary Information, and in each
case shall not apply to any information that the Receiving Party can document (a) is or becomes generally
available to the public, or (b) was in its possession or known by it prior to receipt from the Disclosing Party,
or (c) was rightfully disclosed to it by a third party, or (d) was independently developed without use of any
Proprietary Information of the Disclosing Party, or (e) is required by law.
4. INTELLECTUAL PROPERTY RIGHTS
4.1 As between the parties, Company owns all intellectual property rights relating to the Services and any
suggestions, ideas, enhancement requests, recommendations or other information (collectively,
“Feedback”) provided by Customer relating to the Services.
4.2 As between the parties, Customer owns all intellectual property rights to the Customer Content. As the
Services are provided via a self-serve website, Company does not typically access, process or store
Customer Content in connection with the Services. However, if Company receives a notice or claim that any
Customer Content in the Services infringe or violate rights of a third party (a “Claim”), Company may at its
option suspend activity with respect to that Customer Content.
5. PAYMENT OF FEES AND BILLING
5.1 Customer shall pay the fees set forth in the Order Form (the "Fees"). Usage exceeding the
capacity specified in the Order Form will be billed at the rates set forth therein, and Customer agrees to pay
such amounts. Company may modify the Fees or institute new charges effective at the start of any renewal
Term, upon thirty (30) days' prior written notice to Customer. Billing disputes must be submitted to
support@stackblitz.com within sixty (60) days of the disputed invoice date. Notwithstanding the foregoing,
where Customer purchases the Services through a third-party marketplace or reseller (including Microsoft
Azure Marketplace or Amazon Web Services), the payment, invoicing, and refund terms of that marketplace
govern in place of this Section 5, and StackBlitz's fee entitlement is as agreed with that marketplace.
5.2 Company may choose to bill through an invoice, in which case, full payment for invoices issued in
any given month must be received by Company thirty (30) days after the mailing date of the invoice. Unpaid,
undisputed amounts are subject to a finance charge of 1.0% per month on any outstanding balance, or the
maximum permitted by law, whichever is lower, plus all expenses of collection and may result in immediate
termination of Services. Customer shall be responsible for all taxes associated with Fees other than U.S.
taxes based on Company’s net income.
6. TERM AND TERMINATION
6.1 Term. The term shall commence on the date the Services is made available for access by Customer
and shall continue for the period specified on the Site or in the applicable Order Form or the Free Use period
set forth above ("Services Term") unless earlier suspended or terminated in accordance with this
Agreement. Unless otherwise set in an applicable Order Form, this Agreement shall automatically renew at
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the end of the then Services Term for the same term as provided in the applicable Order Form unless either
party notifies the other party at least thirty (30) days prior to the renewal date of its intention not to renew.
6.2 Termination. Either party may terminate this Agreement if the other party materially breaches the
terms set forth herein or in the applicable Order Form and fails to remedy such breach within thirty (30) days
after written notice thereof from the non-breaching party. Upon the termination or expiration of this
Agreement, all license rights granted hereunder shall terminate in full and without notice, and Customer
shall immediately cease use of the Services. Notwithstanding the foregoing, any provision that by its nature
or context is intended to survive any termination or expiration of this Agreement or the applicable Order
Form shall survive, including indemnification, limitation of liability and payment terms.
6.3 Suspension. Suspension. Company may suspend Customer's access to the Services upon
reasonable prior notice if Company reasonably determines that (a) the Services face a significant threat to
their functionality, security, integrity, or availability; or (b) Customer is using the Services unlawfully or in
material breach of this Agreement. Notice may be given after the fact in an emergency or where prohibited
by law. Suspension does not relieve Customer of any payment obligation under this Agreement or the
applicable Order Form.
7. LIMITED WARRANTY AND DISCLAIMER
7.1 During the Services Term, Company shall use commercially reasonable efforts consistent with
prevailing industry standards to maintain the Services in a manner which minimizes errors and interruptions
in the Services. Services may be temporarily unavailable for scheduled maintenance or for unscheduled
emergency maintenance, either by Company or by third-party providers, or because of other causes beyond
Company’s reasonable control, but Company shall use commercially reasonable efforts to provide advance
notice in writing or by e-mail of any scheduled service disruption. The warranties in this Section apply to the
Services provided by StackBlitz and are not modified or disclaimed by any terms of any third-party
marketplace through which Customer may have purchased the Services.
7.2. Company represents and warrants that it will not knowingly include, in any Company software released
to the public and provided to Customer hereunder, any computer code or other computer instructions,
devices or techniques, including without limitation those known as disabling devices, trojans, or time bombs,
that intentionally disrupt, disable, harm, infect, defraud, damage, or otherwise impede in any manner, the
operation of a network, computer program or computer system or any component thereof, including its
security or user data. If Company fails to comply with the warranty in this Section, Customer may promptly
notify Company in writing of any such noncompliance and Company will, within thirty (30) days of receipt of
such written notification, either correct the noncompliance or provide Customer with a plan for correcting the
noncompliance. If the noncompliance is not corrected or if a reasonably acceptable plan for correcting them
is not established during such period, Customer’s sole and exclusive remedy for such noncompliance is
termination of this Agreement.
7.3 To Company’s knowledge as of the Effective Date, the Software and Services do not infringe or
misappropriate any U.S. copyrights or trade secrets of any third party. Company makes no representation or
warranty with respect to third-party patent rights.
7.4 EXCEPT FOR ANY WARRANTIES EXPLICITLY GRANTED IN THIS SECTION 7, STACKBLITZ
DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SOFTWARE
AND SERVICES INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. STACKBLITZ DOES NOT
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WARRANT THAT THE SERVICES WILL BE PROVIDED UNINTERRUPTED OR ERROR FREE OR MEET
CUSTOMER’S REQUIREMENTS; NOR DOES IT MAKE ANY WARRANTY AS TO THE RESULTS THAT
MAY BE OBTAINED FROM USE OF THE SERVICES. STACKBLITZ PROVIDES THE SOFTWARE AND
SERVICES “AS IS” AND ON AN “AS AVAILABLE” BASIS.
8. INDEMNIFICATION
Company shall hold Customer harmless from liability to third parties resulting from infringement by the
Service of any US patent or any copyright or misappropriation of any trade secret, provided Company is
promptly notified of any and all threats, claims and proceedings related thereto and given reasonable
assistance and the opportunity to assume sole control over defense and settlement; Company will not be
responsible for any settlement it does not approve in writing. The foregoing obligations do not apply with
respect to portions or components of the Service (i) not supplied by Company, (ii) made in whole or in part in
accordance with Customer specifications, (iii) that are modified after delivery by Company, (iv) combined
with other products, processes or materials where the alleged infringement relates to such combination, (v)
where Customer continues allegedly infringing activity after being notified thereof or after being informed of
modifications that would have avoided the alleged infringement, or (vi) where Customer’s use of the Service
is not strictly in accordance with this Agreement. If, due to a claim of infringement, the Services are held by
a court of competent jurisdiction to be or are believed by Company to be infringing, Company may, at its
option and expense (a) replace or modify the Service to be non-infringing provided that such modification or
replacement contains substantially similar features and functionality, (b) obtain for Customer a license to
continue using the Service, or (c) if neither of the foregoing is commercially practicable, terminate this
Agreement and Customer’s rights hereunder and provide Customer a refund of any prepaid, unused fees
for the Service.
Customer hereby agrees to indemnify and hold harmless Company against any damages, losses, liabilities,
settlements and expenses (including without limitation costs and attorneys’ fees) in connection with any
claim or action that arises from (i) an alleged violation of Section 2, (ii) Customer’s gross negligence or willful
misconduct, or (iii) any claim by a third party arising out of or related to Customer Content; provided,
however, that the foregoing indemnification shall not apply to the extent any such claim results from
Company’s own negligence, willful misconduct, or breach of this Agreement.
9. LIMITATION OF LIABILITY
IN NO EVENT SHALL COMPANY BE LIABLE TO CUSTOMER FOR ANY CLAIM (WHETHER IN
CONTRACT, TORT, OR OTHERWISE) FOR ANY CONSEQUENTIAL, INCIDENTAL, OR INDIRECT
DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF BUSINESS PROFITS
AND/OR BUSINESS INTERRUPTION, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOST DATA,
OR COSTS OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES, HOWEVER CAUSED,
WHETHER FORESEEABLE OR NOT, ARISING OUT OF THESE TERMS, EVEN IF COMPANY HAS
BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. TO THE EXTENT PERMITTED BY
APPLICABLE LAW, IN NO EVENT SHALL THE AGGREGATE LIABILITY OF COMPANY AND OR
COMPANY’S AFFILIATES ARISING OUT OF OR RELATED TO THIS AGREEMENT, WHETHER IN
CONTRACT, TORT, OR OTHERWISE, EXCEED THE FEES PAID BY CUSTOMER IN THE TWELVE (12)
MONTH PERIOD PRECEDING A CLAIM.
10. PUBLICITY
Subject to Customer’s prior written approval, Company may identify Customer as a customer and use
Customer’s name and logo on Company’s website and in Company’s marketing materials solely to identify
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Customer as a user of the Services. Customer may withdraw such approval at any time upon written notice
to Company, whereupon Company shall promptly cease such use.
11. MISCELLANEOUS
The parties acknowledge that this Agreement is the complete and exclusive statement of the mutual
understanding of the parties and supersedes and cancels all previous written and oral agreements,
communications and other understandings relating to the subject matter of this Agreement, and that all
waivers and modifications must be in a writing signed by both parties, except as otherwise provided herein.
If any provision of this Agreement is found to be unenforceable or invalid, that provision will be limited or
eliminated to the minimum extent necessary so that this Agreement will otherwise remain in full force and
effect and enforceable. Obligations related to this Agreement are not assignable, transferable or
sublicensable by either party except with the other’s prior written consent; provided, however, that a party
may assign this Agreement without such consent to an affiliate or any other entity in connection with a
reorganization, merger, consolidation, acquisition, or other restructuring involving all or substantially all of
such party’s voting securities or assets. No agency, partnership, joint venture, or employment is created as
a result of this Agreement and Customer does not have any authority of any kind to bind Company in any
respect whatsoever. In any action or proceeding to enforce rights under this Agreement, the prevailing party
will be entitled to recover costs and attorneys’ fees. All notices under this Agreement will be in writing and
will be deemed to have been duly given when received, if personally delivered; when receipt is electronically
confirmed, if transmitted by facsimile or e-mail; the day after it is sent, if sent for next day delivery by
recognized overnight delivery service; and upon receipt, if sent by certified or registered mail, return receipt
requested. This Agreement shall be governed by the laws of the State of California without regard to its
conflict of laws provisions. The federal and state courts sitting in San Francisco, California, U.S.A. will have
proper and exclusive jurisdiction and venue with respect to any disputes arising from or related to the
subject matter of this Agreement.
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Exhibit A
General Services Level Support Terms to StackBlitz Enterprise Agreement
1. Uptime. StackBlitz will use commercially reasonable efforts to make the Services available 99% of the
time in any calendar month ("Scheduled Availability"), calculated as: Availability % = 100% × (Total
Minutes − Unavailable Minutes) / Total Minutes. Unavailable Minutes exclude: (i) scheduled
maintenance; (ii) emergency maintenance for critical issues; and (iii) downtime caused by Customer, its
vendors, third-party connectivity, or forces beyond StackBlitz's reasonable control. StackBlitz will provide
advance email notice of scheduled maintenance where practicable.
2. Service Credits. Customer's sole and exclusive remedy for unexcused downtime is as follows: for each
period of 60 or more consecutive minutes of downtime, StackBlitz will credit Customer's account 5% of the
monthly Services fees attributable to the affected month, subject to a maximum of one credit per calendar
day and a monthly cap of 10% of that month's Services fees. Downtime accrues from the time the outage
begins (whether reported by Customer or identified by StackBlitz) until availability is restored. To receive a
credit, Customer must notify StackBlitz in writing within five (5) business days of the downtime event.
Credits are non-transferable, may not be redeemed for cash, and apply only to the month in which the
incident occurred. StackBlitz's enforcement of its acceptable use or data communication policies does not
constitute a failure to meet the Scheduled Availability commitment.
3. Maintenance. StackBlitz will make all generally available enhancements, updates, and bug fixes
available to Customer at no additional charge as part of the Services.
4. Support. Support inquiries may be submitted via email or the StackBlitz support portal at any time.
StackBlitz's standard technical support hours for live assistance are 06:30–15:30 Pacific Time, Monday
through Friday. Enterprise customers with enhanced support under a separate Order Form are not subject
to this limitation.
5. Designated Contacts. Customer shall designate a primary support contact and at least one escalation
contact in the StackBlitz support portal and shall keep this information current. StackBlitz will direct support
communications to the designated contacts.
6. Problem Classification. StackBlitz will classify support issues according to the severity definitions below
and will use commercially reasonable efforts to respond within the applicable timeframes.