Chapter 1. General Provisions Article 1 (Purpose) The purpose of these Terms and Conditions is to set forth the rights, obligations, and responsibilities between UNNET (hereinafter referred to as the "Company") and the customer (hereinafter referred to as the "Customer") in connection with the use of the TARANTULA DB (hereinafter referred to as the "Service") provided by the Company, as well as other necessary matters. Article 2 (Effectiveness, Amendment, and Interpretation of the Terms) These Terms shall take effect when posted on the service screen or otherwise made public to the Customer, and the Customer agrees and subscribes to the Service. The Company may amend these Terms to the extent permitted by applicable laws of the Republic of Korea. If the Terms are amended, the Company shall notify the Customer of the reason and effective date of the amendment at least 7 days prior to its enforcement by displaying such notice on the initial screen of the Service along with the current Terms. If the amendments are unfavorable to the Customer, the Company shall provide at least 30 days’ prior notice through electronic means such as email. The Customer may refuse to accept the amended Terms and may terminate the usage agreement. If the Customer does not express refusal or terminate the agreement by the effective date, the amended Terms shall be deemed accepted. Article 3 (Definitions) The following terms used in these Terms shall be defined as follows: "Service" means all services provided via web or application that allow Customers to utilize the functions of TARANTULA DB. "Customer" means a business entity, its members, or individuals who have entered into a usage agreement with the Company in accordance with these Terms. "Data" refers to content entered or generated by the Customer through use of the Service and stored on the physical data server. "Administrator" means a person with authority to manage and supervise the Service on behalf of an organization. "Member" means a user who is part of an organization but not an Administrator. "Organization" refers to the unit of the user group utilizing the Service, which may be a corporation, business, overseas branch, or other organization. Chapter 2. Usage Agreement and Customer Management Article 4 (Formation of Agreement, Application, and Approval) The usage agreement is concluded when a person wishing to become a Customer agrees to these Terms and applies, and the Company approves such application. The Company may refuse or withhold approval in the following cases, and may terminate the agreement after approval if any of the following reasons become known: Technical limitations or lack of capacity for service provision Use of a false name or identity Incomplete or erroneous application Underage users without legal guardian consent Applications for purposes that violate public morals or laws Activities that infringe on third-party rights or involve security breaches Previous disqualification as a Customer (unless permitted by the Company) Other reasons as determined by the Company Article 5 (Modification of Customer Information) Customers may view and edit their personal information at any time, except for items restricted for operational purposes such as real name or ID. Customers must promptly update any changes to their information through the online platform or other methods designated by the Company. The Company is not liable for damages arising from failure to do so. Chapter 3. General Use of the Service Article 6 (Service Commencement) Unless otherwise impeded for operational or technical reasons, the Service is available 24/7 year-round. Paid services become available upon the Company’s approval of the Customer’s application or as otherwise specified for each service. Article 7 (Service Hours) Same as Article 6 above. Article 8 (Changes and Suspension of Service) The Company may add or modify services for improvement, and shall notify the Customer in advance of any changes in accordance with Article 14. The Company may suspend or restrict service in cases such as system maintenance, upgrade, disruptions, or legal obligations. In such cases, the Company shall notify the Customer in accordance with Article 14, unless the suspension is due to uncontrollable circumstances. The Company shall not be liable for damages caused by such suspensions unless due to willful misconduct or gross negligence. In cases where continuation of the Service is difficult, the Company may notify Customers of service discontinuation via email, phone, or SMS at least 30 days in advance. Chapter 4. Provision of Services Article 9 (Service Provision and Charges) The Company provides TARANTULA DB, an enterprise-grade all-in-one DBMS solution based on open-source PostgreSQL with HA, backup, monitoring, security, and SQL tuning. The Company may modify or discontinue all or part of the service due to policy or operational needs, without separate compensation unless otherwise specified by law. Article 10 (Ownership Rights) Intellectual property and copyrights related to the Service belong to the Company, excluding Customer Data or third-party content provided under partnership agreements. Chapter 5. Obligations of the Parties Article 11 (Obligations of the Company) The Company shall not disclose Customer information to third parties without consent, except as required by law. The Company may collect statistical data using Customer information for business purposes without identifying individuals. Customers may manage cookie settings through their browser. The Company shall promptly handle Customer complaints and notify delays in processing. The Company is liable for damages caused by its willful misconduct or gross negligence only. The Company complies with applicable privacy and telecommunications laws. Article 12 (Obligations of the Customer) Customers must comply with applicable laws and the Company’s instructions. Customers may not conduct commercial or illegal activities using the Service unless officially permitted. Customers must comply with regulations on the transmission of advertising information. Customers are liable for illegal spam. Administrators must assign a new administrator upon withdrawal and are responsible for managing their organization's use. Members must receive approval from the Administrator and comply with the organization's regulations. Article 13 (Management of ID and Password) The Customer is responsible for managing their ID and password unless caused by the Company's fault. Customers must not share login credentials and must report any unauthorized use immediately. The Company may restrict IDs that are deemed inappropriate or misleading. Article 14 (Notices to Customers) The Company may notify Customers via email or SMS based on the information provided. For mass notifications, the Company may use its website instead of individual notices. Chapter 6. Termination Article 16 (Termination of Agreement) Customers may terminate the Service through the platform or other designated methods. Upon termination, all Customer data will be deleted unless otherwise required by law. The Company will notify inactive users one month before the retention period ends, and may delete accounts after one year of inactivity. If the Customer violates the Terms, the Company may terminate the contract, and data handling will follow Paragraph 4. Chapter 7. Fees Article 17 (Fees and Payment) Fees are published on the KT Cloud Marketplace or communicated directly to the Customer. Fees are billed monthly and must be paid by the due date. Payment methods include: Credit card or automatic transfer (required for individual users) Giro payment The Company may charge late fees at 2% per month on unpaid balances. If a Customer terminates a discounted contract early, penalties will be calculated based on the unused portion: Penalty = (Standard rate - Discounted rate) × (Remaining contract period) Chapter 8. Damages and Disclaimers Article 18 (Liability for Damages) Customers are liable for damages caused by violation of these Terms. The Company is not liable for damages from use of free services. Customers must indemnify the Company from third-party claims caused by their violations. Article 19 (Disclaimer) The Company is not liable for service failures due to force majeure. The Company is not liable for service interruptions caused by Customer fault. The Company is not involved in disputes between Administrators and Members. The Company is not responsible for Customer-generated data or related disputes. Article 20 (Jurisdiction) In the event of disputes, the Company and Customer shall make efforts to resolve through mutual consultation. If unresolved, the dispute shall be brought to the competent court under the Civil Procedure Act. Korean law shall govern all disputes. Addendum These Terms are publicly announced on July 30, 2025 These Terms are effective from July 30, 2025